Shipping Policy
Tabic Clocks items are normally dispatched by the next working day via Royal mail, UPS or FedEx from our UK warehouse.
When you place an order, we will itemize shipping costs for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page. Most orders are shipped from the UK and a flat rate of $49.99 are applied to all Tabic orders for handling international shipping and custom duty/tariff.
Tabic Clocks orders can take up to 14 days to arrive from the UK.
Return Policy in the USA
You may return new, unopened items within 30 days of delivery for refund of goods less the shipping cost. We will pay the return shipping costs only if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper. However, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
Return Instructions
Email us with your reason for the return. Once approved, we will give you a return number to enter into this link for processing your return:
https://tabic.ezireturns.com
A printer maybe required.
For further assistance, please contact us at fulfillment@weatherscientific.com
Cancellations
If you would like to cancel an order, please email fulfillment@weatherscientific.com or call our customer service team immediately and mention your order (PO) number to avoid return shipping fees, plus the 5% processing fee.
Cancellations received before shipment will receive a full refund.
Orders canceled after items have shipped will follow our 30-Day Return policy and will be subject to return shipping costs, plus a 5% processing fee.