Shipping & Returns for Davis Instruments

We pledge to '30-day money-back guarantee' policy Before returning the item, please consider contacting us first, giving us the opportunity to correct the issue for you, or to simply hear your feedback.

Refunds

We warrant our products to be free of defects in material and workmanship for a period of time after the date of original purchase. This period is one year for all products with the exception of the laser counter in the AirLink Air Quality Sensor which is warranted for 90 days after the date of purchase. While we make every effort to carefully manufacture our products to the highest standards of quality, occasionally parts may be found to be missing, defective, or damaged.

If you have a defective part, return the product to us, shipping charges prepaid. Include proof of purchase and a written explanation of the trouble. During the warranty period, we will, at our option, either repair or replace the product free of charge. Please do register your Davis product for warranty issues. This will make the warranty process easier.

This warranty does not cover damage due to improper installation or use, lightning, negligence, accident, or unauthorized service, or to incidental or consequential damages beyond the Davis products themselves. Implied warranties are limited in duration to the life of this limited warranty.

Some states do not allow limitation on how long an implied warranty lasts, or the exclusion or limitation of incidental or consequential damages, so the above limitations may not apply to you. This warranty gives you specific legal rights. You may have other rights, which vary from state to state.

For further assistance, please contact us at fulfillment@weatherscientific.com

Cancellations

If you would like to cancel an order, please email fulfillment@weatherscientific.com or call our customer service team immediately and mention your order (PO) number to avoid the restocking and processing fee.

Cancellations received before shipment will receive a full refund.

Orders canceled after items have shipped will follow our 30-Day Return policy and will be subject to the 10% restocking charge and processing fee.