Shipping & Returns for Airmar

Buyer shall notify Airmar in writing of any non-conformance during the warranty period including the quantity of Products Buyer considers to be non-conforming, obtain from Airmar a return material authorization (“RMA”) for the non-confirming Product, and return the non-conforming Products to Airmar, freight prepaid, within fifteen (15) days of receipt of the RMA, with a statement describing in reasonable specificity the non-conformity. Airmar will only accept returned Products with the original Product label affixed to the cable. Airmar’s exclusive obligation with respect to the non-conforming Products shall be, at Airmar’s option, to repair or replace the Products, if they are determined to be defective, or to issue a credit to Buyer, within thirty (30) days after receipt by Airmar of the returned Products. 

Transportation charges on warranty must be prepaid by Buyer.  Return surface transportation charges will be prepaid by Airmar Buyer shall notify Airmar of any non-conformance and submit a warranty claim with regard to Products that are damaged in transit within fifteen (15) days from the date of receipt.

Refunds

Airmar’s exclusive obligation with respect to the non-conforming Products shall be, at Airmar’s option, to repair or replace the Products, if they are determined to be defective, or to issue a credit to Buyer, within thirty (30) days after receipt by Airmar of the returned Products.

For further assistance, please contact us at fulfillment@weatherscientific.com

Cancellations

If you would like to cancel an order, please email fulfillment@weatherscientific.com or call our customer service team immediately and mention your order (PO) number to avoid the restocking and processing fee.

Cancellations received before shipment will receive a full refund.

Orders canceled after items have shipped will follow our 30-Day Return policy and will be subject to the 10% restocking charge and processing fee.